Privacy policy
Privacy Policy
Last Updated: June 2026
Overview
GravityPosture™ respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, contact us, subscribe to our emails, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Contact Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Order & Payment Information
- Products purchased
- Transaction details
- Payment confirmation details
Please note that payment information is processed securely by our payment providers. GravityPosture™ does not store full credit card information on its servers.
Device & Usage Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website activity
- Pages viewed
- Products viewed
- Referral sources
How We Collect Information
We collect information:
- Directly from you when you place an order or contact us
- Automatically through cookies and similar technologies
- From Shopify and trusted service providers that help operate our store
How We Use Your Information
We use your information to:
Fulfill Orders
- Process payments
- Ship products
- Provide tracking information
- Manage returns and refunds
Customer Support
- Respond to enquiries
- Resolve issues
- Provide order assistance
Improve Our Store
- Understand website usage
- Improve products and services
- Enhance customer experience
Marketing Communications
With your consent, we may send:
- Product updates
- Promotions
- Special offers
- Educational content
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Cookies & Tracking Technologies
GravityPosture™ uses cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website performance
- Measure marketing effectiveness
Most web browsers allow you to manage or disable cookies through browser settings.
How We Share Information
We do not sell your personal information.
We may share information with trusted service providers who help us operate our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Analytics providers
- Email marketing providers
Information may also be disclosed when required by law or to protect our legal rights.
Shopify
Our store is hosted on Shopify.
As part of providing our services, Shopify may collect and process information relating to your use of our website and checkout process.
For more information, please review Shopify's Privacy Policy:
https://www.shopify.com/legal/privacy
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our products and services are not directed toward children.
We do not knowingly collect personal information from children under the age of 16.
If you believe a child has provided personal information to us, please contact us so we can remove the information.
Data Security
We use commercially reasonable measures to help protect your personal information.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Request a copy of your information
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill legal obligations
- Resolve disputes
- Enforce our agreements
Changes To This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
GravityPosture™
Email:
support@gravityposture.com
Contact Page:
https://www.gravityposture.com/pages/contact
Business Location:
Delaware, United States
We aim to respond to enquiries within 1 business day.