Privacy policy

Privacy Policy

Last Updated: June 2026

Overview

GravityPosture™ respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, contact us, subscribe to our emails, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Contact Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Order & Payment Information

  • Products purchased
  • Transaction details
  • Payment confirmation details

Please note that payment information is processed securely by our payment providers. GravityPosture™ does not store full credit card information on its servers.

Device & Usage Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website activity
  • Pages viewed
  • Products viewed
  • Referral sources

How We Collect Information

We collect information:

  • Directly from you when you place an order or contact us
  • Automatically through cookies and similar technologies
  • From Shopify and trusted service providers that help operate our store

How We Use Your Information

We use your information to:

Fulfill Orders

  • Process payments
  • Ship products
  • Provide tracking information
  • Manage returns and refunds

Customer Support

  • Respond to enquiries
  • Resolve issues
  • Provide order assistance

Improve Our Store

  • Understand website usage
  • Improve products and services
  • Enhance customer experience

Marketing Communications

With your consent, we may send:

  • Product updates
  • Promotions
  • Special offers
  • Educational content

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Cookies & Tracking Technologies

GravityPosture™ uses cookies and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze website performance
  • Measure marketing effectiveness

Most web browsers allow you to manage or disable cookies through browser settings.

How We Share Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Email marketing providers

Information may also be disclosed when required by law or to protect our legal rights.

Shopify

Our store is hosted on Shopify.

As part of providing our services, Shopify may collect and process information relating to your use of our website and checkout process.

For more information, please review Shopify's Privacy Policy:

https://www.shopify.com/legal/privacy

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our products and services are not directed toward children.

We do not knowingly collect personal information from children under the age of 16.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

Data Security

We use commercially reasonable measures to help protect your personal information.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request a copy of your information
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce our agreements

Changes To This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and become effective immediately upon publication.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

GravityPosture™

Email:
support@gravityposture.com

Contact Page:
https://www.gravityposture.com/pages/contact

Business Location:
Delaware, United States

We aim to respond to enquiries within 1 business day.