Last Updated: June 2026

Our 30-Day Satisfaction Guarantee

We want you to feel confident when purchasing from GravityPosture™.

If your weighted vest isn't the right fit for your routine, you may request a return within 30 days of delivery.

Our goal is simple: make the process straightforward, fair, and hassle-free.

Eligibility For Returns

To be eligible for a return:

• Your return request must be submitted within 30 days of delivery.
• The item must be returned in reasonable condition.
• Proof of purchase or order number must be provided.

We reserve the right to refuse returns that fall outside the 30-day return period or do not meet the requirements above.

How To Start A Return

Starting a return is easy. Visit our dedicated returns page:

https://www.gravityposture.com/pages/start-a-return

Or email us directly at:

support@gravityposture.com

Please include:

• Your order number
• Your name
• A brief description of the reason for the return

Our team will respond within 1 business day with the next steps.

Return Process

1. Contact our support team or submit a return request.
2. We will review your request and provide return instructions.
3. Return the item according to the instructions provided.
4. Once your return has been received and inspected, we will process your refund if approved.

Refunds

Approved refunds will be issued to the original payment method used during checkout.

Once processed, refunds may take several business days to appear depending on your bank, card provider, or payment service.

You will receive confirmation once your refund has been issued.

Exchanges

At this time, we do not offer direct exchanges.

If you would like a different product or weight option, please contact our support team and we will advise on the best available solution.

Damaged, Defective, Or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at support@gravityposture.com.

Include:

• Your order number
• A description of the issue
• Photos where applicable

We will work quickly to resolve the problem.

Shipping Delays & Lost Packages

If your order appears lost, delayed, or experiences delivery issues, please contact us and we will assist in investigating the shipment with the carrier.

Need Help?

If you have any questions about returns, refunds, or your order, we're here to help.

Email: support@gravityposture.com

Start a Return:
https://www.gravityposture.com/pages/start-a-return

Contact Us:
https://www.gravityposture.com/pages/contact

We aim to respond to all enquiries within 1-2 business days.